Privacy Policy

Effective Date: 01/29/2025

City Walkabout ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our mobile application ("App") and related services.

By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Account Information

1.2 User Inputs

When you use certain features of the App, we collect:

1.3 Tracking Technologies

2. How We Use Your Information

We use the collected information for the following purposes:

3. Sharing Your Information

We may share information with third-party services as follows:

4. Data Retention

5. User Rights

5.1 Account Deletion

You can request account deletion by submitting a request via our contact form. Upon account deletion:

5.2 Children's Accounts

Parents or guardians can inquire about or request deletion of a minor's account by contacting us via the contact form.

6. Permissions

The App may request the following permissions:

7. Security Measures

We use the following measures to secure your data:

8. Analytics

We use Amplitude Analytics to better understand how users interact with our application and to improve its functionality and user experience. Amplitude Analytics collects data in an anonymized format using a randomly generated user ID. This means that while we gather usage data, it cannot be directly linked to any personally identifiable information about you.

The data we collect and analyze includes:

Information provided by you in the app, such as:

Interaction data, such as:

This information is used solely to enhance the app's features, provide personalized experiences, and ensure the app functions as intended. All data collected through Amplitude Analytics is handled in compliance with applicable privacy laws and regulations.

9. Children's Privacy

The App is not specifically intended for children under 13 (or under 16 in some regions). However, it is appropriate for children, and they are not restricted from downloading the App. Sign-in is not required for basic use of the App. Parents or guardians can contact us to request account deletion or to inquire about their child's data.

10. AI-Generated Content and Reporting

Our app uses OpenAI's generative AI models to generate walking tour content for Walkabout. While we strive to ensure that the content generated by the app is safe and appropriate, we understand that AI-generated content may occasionally produce undesirable results.

To maintain a safe environment, we provide an in-app feature that allows users to report any inappropriate, offensive, or harmful AI-generated content. If you encounter such content, you can flag it using the in-app reporting form.

All user reports will be reviewed, and necessary steps will be taken to address and report any violations to OpenAI. We are committed to continuously improving our content moderation practices and ensuring that all AI-generated content remains appropriate for all users.

For more information about OpenAI's content moderation practices and safeguards, please refer to OpenAI's safety and use case guidelines.

11. Contact Us

If you have any privacy-related concerns, questions, or requests, please contact us via our contact form.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.